WELCOME TO A PEOPLE & PROCESS
Today’s digital development is MUCH more than sales and deliverance. You must optimize your internal ecosystem, because potential touch points all include your customer path when buying or interacting with your product or services.
To the customer, your company is one house. The customer does not see which department they talk to or interact with, when they need help. They just want to get their questions answered and their problems solved.
Businesses I work with include:
Robotics, FinTech, LegalTech, InsurTech, PensionTech, Digitization, DigitalID, Industrial, FoodTech, Engineering, Manufacturing, SeriousGaming, Cleaningservices, #tourism ...